Payment procedure
Booking and deadlines
- Confirm a yacht. Pay 50% of the charter fee to secure the booking.
- Pay the balance 50% at least 30 days before embarkation.
- For departures within 60 days, pay the full amount at booking.
- We send a confirmation and an invoice after each payment.
Payment options
Bank transfer
- Preferred method. Fast and secure.
- Your invoice includes our banking details.
Credit card
- Pay through a secure link.
- Card processor fee 3% applies.
- Enter your booking agreement number and the amount due.
Currency and conversion
- Prices are shown and charged in EUR unless stated otherwise.
- Your card provider handles any conversion.
- Small differences may occur due to exchange rates.
What the charter fee includes
- Use of the yacht with standard safety and navigation gear.
- Dinghy with outboard where listed.
- Bed linen per booking where listed.
- Check your offer for exact inclusions.
Costs not in the charter fee
- Fuel, water, and shore power.
- Marinas, mooring buoys, and port fees.
- National park permits where required.
- Tourist taxes as per country rules.
- Optional extras such as skipper, hostess, chef, SUP, kayak, Wi-Fi.
- APA for fully crewed yachts, usually 20% to 30% of the charter fee.
Security deposit
- Paid at check-in by card hold or cash.
- Refundable after check-out if no damage.
- Amount depends on yacht and is listed in your offer.
- Damage waiver options available on selected yachts.
Documents before embarkation
- Signed charter contract.
- Crew list with IDs or passports.
- Skipper license and VHF if bareboat.
- Arrival details and any transfer requests.
Additional services and local payments
- Some extras are prepaid. Others are paid at the base.
- We send a clear list with amounts and payment method for each item.
Receipts and records
- You receive invoices and receipts for all Platform payments.
- Base staff issue local receipts for on-site items.
Refunds and cancellations
- Refunds follow the cancellation policy in your offer.
- Provider cancellations receive a full refund of amounts paid.
- Refunds go to the original payment method. Bank timing varies.
Payment safety and privacy
- PCI-DSS compliant gateways.
- No payments to private accounts.
- GDPR-compliant handling of personal data.
- Contact support if anyone asks you to pay outside official links.
Questions or changes
- Tell us your booking code, dates, and base.
- We confirm any change in writing and update your payment schedule.
